Create a Piece as Unique as You Are
At Diamonds on Baylis, every piece of jewellery should tell a story. Established in 1984, we specialize in crafting custom-made designs that reflect the individuality and personal journey of our clients. With decades of experience, we’ve mastered the art of blending tradition and innovation to create timeless pieces that stand the test of time.
Our Commitment: Craftsmanship & Conscience
Our dedication to quality and sustainability is at the heart of everything we do. We use recycled gold and meticulously source ethically sourced materials to ensure your piece not only shines with exceptional craftsmanship but also supports eco-conscious practices. From custom engagement rings to bespoke pendants, our skilled artisans work closely with you to bring your vision to life.
Whether you’re celebrating a milestone, honoring a loved one, or simply treating yourself, we’re here to create a one-of-a-kind piece that’s as unique as you are.
The Handcrafted Process: From Vision to Heirloom
Your custom jewellery journey with our in-house experts is a seamless, five-step collaboration.
STEP 1: The Initial Vision & Consultation
Your journey begins with a personal consultation, either in-store or online. This is your opportunity to share your ideas, preferences, and the story behind your design.
Bring your inspiration: Share images of styles you enjoy or any jewellery you’d like to remodel or gold you’d like to reuse.
Expert Guidance: Our team offers expert advice on materials, wearability, styles, and finishes. We work with your budget to create the perfect starting point.
STEP 2: The Jeweler's Precise Digital Render
Once your concept is finalized, your personal jeweller takes the lead. We skip generic computer modeling. Instead, our skilled designers create a detailed digital sketch or render of your custom piece.
Precision & Detail: This step balances your personal taste with our technical expertise, showing the exact millimeter measurements and stone settings.
Your Approval: We work closely with you to refine this final blueprint, ensuring every detail—from the choice of gemstones to the setting style—reflects your personality and story.
STEP 3: Handcrafting in the Workshop
This is where the magic happens. Everything is done in-house, under the direct supervision of our master artisans. We melt, mould, and shape the metal, using time-honored techniques to bring the digital render into physical form.
No Outsourcing: We control the entire manufacturing process, guaranteeing quality and faster turnaround times.
Remodelling: If you are remodelling, we carefully incorporate your existing jewellery or gold into the new design, preserving its sentimental value while giving it a strong, fresh look.
STEP 4: Setting Stones and Engraving
Once your custom piece is complete, we’ll conduct a final quality check to ensure every detail meets our high standards. We’ll then carefully package your jewellery and arrange delivery or collection, depending on your preference.
For local customers, we invite you to visit our store for a personalized handover. For those further away, we offer secure shipping with insurance, so your piece arrives safely at your doorstep.
Your journey with Diamonds on Baylis doesn’t end here—we’re always here to help with cleaning, maintenance, or future custom designs.
STEP 5: Your Dream Piece, Ready to Cherish
Once your custom piece is complete, we conduct a final quality check to ensure every detail meets our high standards.
Personal Handover: We invite local customers to our store for a personalized handover.
Secure Delivery: For those further away, we offer secure, insured shipping right to your doorstep.
Your journey with Diamonds on Baylis doesn't end here—we’re always here to help with cleaning, maintenance, or future custom designs.
Contact Us to request a remake or Come see us in Store!
Common Questions
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The timeline for a custom piece varies depending on the complexity of the design. On average, the process takes 2-6 weeks from the initial consultation to delivery. We’ll provide a detailed timeline during your consultation to ensure your piece is ready when you need it.
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Absolutely! We encourage clients to bring in jewellery they’d like to remodel or gold they’d like to reuse. Our team will carefully incorporate these materials into your new design, preserving their sentimental value while creating something fresh and unique, while also keeping the cost of resources low.
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The cost of a custom piece depends on factors like the materials, design complexity, and gemstones used. During your consultation, we’ll provide a detailed estimate based on your vision. Custom pieces typically start at $2000 and can vary depending on your preferences.
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We specialize in using recycled gold and ethically sourced gemstones to create sustainable, high-quality jewellery. If you have specific material preferences, we’ll discuss them during your consultation.
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Yes, we can! Bring in photos or sketches of designs you love, and our team will work with you to create a unique version that reflects your personal style.
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Let us know your timeline during the consultation, and we’ll do our best to accommodate your needs. While we recommend starting the process early, we also offer rush services for an additional fee.
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Yes, we stand by the quality of our craftsmanship. All custom pieces come with a warranty against manufacturing defects. We also offer cleaning, maintenance, and repair services to keep your jewellery looking its best.
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No problem! Our designers are here to guide you through the process. We’ll ask questions about your style, preferences, and the occasion to help you create a design that’s perfect for you.
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Getting started is easy! Simply complete the form provided, give us a call, or visit us in our store. We’ll discuss your ideas and guide you through every step of the process.
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